at rachel miller luxury cake design the privacy and security of your information is important to us. we want to ensure that your privacy is protected when using our services. 

This privacy policy explains how your personal data will be processed and protected. It also explains the types pf personal data we may collect about you, how we use it, who we share it with and how long we keep it for. This privacy policy only concerns Rachel Miller Luxury Cake design customers and users of our online services.

This privacy policy may change from time to time in line with legislation. Please stay updated to any changes of this privacy policy by visiting this page on our website.

Your personal information will never be sold, traded, rented or shared with third parties.

 

When and what personal data do we collect?

To enable us to provide you with our service we collect personal information from a number of sources including our website contact form, wedding exhibitions and events, referrals from existing clients, wedding planners, wedding venues and suppliers.

The personal data we collect is some or all of the following: name, email address, phone number,contact address, wedding information, dietary requirements any relevant information pertaining to your order.

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how do we use your personal data?

your personal data is used to ensure the services we deliver are suitable and appropriate and any data collected is only used to administer and deliver those services.

• to answer your queries and questions or inform you of any changes or any information pertinent to your order.

• to propose, quote, design, deliver and invoice for our services.

• to send you information on new products, classes and special offers.

• to ask for testimonials or references.

• to send you information required by law or which are necessary to inform you about changes to the services we provide (e.G. updates to this privacy policy).

• to comply with our legal obligations to share data with law enforcement.

• we may use the information given to improve our services and products.

 

Controlling your personal information

under data protection law you have the right to request information about the personal data we hold for you at any time. if your data is incorrect, incomplete or irrelevant, you can ask to have the information corrected or removed. you also have the right to change the permissions that you have given us in relation to how we may use your data, to request we cease using your data or that we delete all personal data records that we hold relating to you.

we cannot remove your data where there is a legal storage requirement, such as book-keeping rules or when there are other legitimate grounds, such as un-settled debts. you can withdraw your consent to us using the data for marketing purposes at any time. you can exercise these rights at any time by emailing us at info@rachelmillercakedesign.co.uk

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who has access to your personal data?

any information collected will be solely for the purposes expressed at the time the provided as listed above.

information will not be sold, traded or rented with third-parties. we never pass on, sell or swap your data for marketing purposes to third-parties. data that is forwarded to third-parties with your express permission is only used to provide you with the services mentioned above.

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how long will we keep our personal data?

whenever we collect or process your personal data, we will only keep it for as long as is useful to you.

when you cease to be a customer of rachel miller luxury cake design, your data will be deleted. when we destroy or delete any of your personal information that we hold either electronically or on paper, we make sure every effort is made to do so in secure circumstances.

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use of 'cookies'

a cookie is a small text file that is saved to, and, during subsequent visits, retrieved from your computer or mobile device.

the rachel miller luxury cake design website uses cookies to enhance and improve your user experience. a cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us, you can choose to accept or decline cookies. 

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site visits tracking

like most websites, our website uses google analytics to track user interaction. we use this data to determine the number of people using our site, to better understand how they find and use our web pages and see how they use the website.

although google analytics record data such as your geographical location, device, internet browser, none of this identifies you to us.google analytics also records other information about you which could be used to personally identify you but google do not grant us access to this.

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